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on-brand, agile support

Nationwide Field Service

Every customer touchpoint shapes your reputation. Whether you need a complete, embedded, white-labeled service operation, or just some help filling your team’s capacity gaps, the nationwide Roboworx service infrastructure of robot specialists is ready to delight your customers today.

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Break / Fix Services

From LiDAR and vision system problems to servo bearing failures, a lot can go wrong with a complex array of robotic components. Handle every customer issue quickly and efficiently with our nationwide infrastructure of robotics technicians and quick access to replacement parts.

Installation, Startup & Training

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Success starts on day one.

Expert testing, mapping, software configuration, and firmware updates at installation are all key to deployment success. Make sure they’re done right by relying on our experienced robotics specialists.

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Troubleshoot up front. Save headaches later.

Roboworx startup techs can recognize and resolve LiDAR interference, localization problems, and other challenges at startup, so these issues don’t cause downtime, delays, or dissatisfaction later on.

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Help customers make the most of your robots.

Live training and new-features demonstrations by Roboworx help minimize support tickets while ensuring customers are satisfied—and likely to look to you for more business.

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PROACTIVE SUPPORT

Preventative Maintenance

Regular preventative maintenance keeps robots running, reducing break/fix calls by 93%. Onsite PM visits also help ensure ongoing customer success by surfacing issues with changes in the application environment that otherwise go unnoticed.

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large, complex deployments

Fleet Management

Get more value out of fast-growing robot fleets. Data-driven maintenance management maximizes utilization, uptime, and cost efficiency, while end-of-life services like part harvesting, system refurbishment, and environmentally responsible recycling ensure optimal lifecycles.

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Success Doesn’t Stop at the Sale

Behind every growing robot solution is a scalable service strategy. Discover how the nationwide service infrastructure of Roboworx can help you and your customers thrive.